All inquires are by email and your email should be answered on a daily basis (except for occasional holidays).
If you would like further information about any aspect of our work, please email
All People All Places:
Please note that that we never accept ‘walk-ins’ and do not accept guests without a robust referral process.
If you see someone sleeping rough, you can contact StreetLink which exists to help end rough sleeping by enabling members of the public to connect people sleeping rough with the local services that can support them.
If you are concerned about someone sleeping rough in England or Wales, you can use the streetlink.org.uk to send an alert to StreetLink.
The details you provide are sent to the local authority or outreach service for the area in which you have seen the person, to help them find the individual and connect them to support.
How does it work?
They will ask you to register and then provide the following information:
1) A specific location for the rough sleeping site. You can do this by using a map to pinpoint the exact location and then providing a written description of the location.
2) Details of the time that the rough sleeper has been seen at the location.
3) Any information about the rough sleeper that will help find them (gender, approximate age, what the person looks like, what they are wearing).
You will receive details of the action the local authority normally takes when they are told someone is sleeping rough in their area and an update on what has happened as a result of your alert within 10 working days if you have requested it.